Returns
Premier Distribution Group ensures a smooth reverse logistics process.
With 28-foot ceiling clearance, multiple dock-level doors, and advanced material handling equipment, we’re fully equipped to receive and store any and all returns.
In addition to traditional warehousing, we provide Value-Added Services such as:
Assembly, Inventory Quality Control (QC), Custom Packing, Labelling, Returns Management, Inbound/Outbound Freight, Customs and Brokerage Services, Expedite Services, and much more.
For businesses seeking a trusted partner to manage both storage and fulfillment, Premier Distribution Group offers a comprehensive, reliable solution tailored to the demands of modern commerce. From our Canadian warehouse, you gain more than storage—you gain a logistics advantage. Contact Us Now for more info.
Returns
A Canadian 3PL, such as Premier Distribution Group, seamlessly receives goods, ensuring compliance with marketplace policies. We also enhance the customer experience by allowing for faster processing and easier return options, which can directly improve brand reputation and retention.
Returns Management
When returned goods are received back to the warehouse we provide the following options such as:
- inspection, head office transfers, recycling or providing Letters of Destruction. We also take care of any labelling requirements to have the products sent back to us, you or the location of your choice. Our goal is to take the burden off your internal team while keeping you in control of your customer experience.
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Return Label Generation: We can create branded or carrier-specific return labels and distribute them to your Canadian customers.
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Courier-Based Receiving: Our warehouse accepts returns from all major couriers, including Canada Post, UPS, Purolator, and FedEx.
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Product Inspection: Every item is checked for damage, tampering, or incorrect contents. We document and photograph items as needed.
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Inventory Logging: Returns are entered into your real-time inventory records with all relevant details.
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Storage & Client Direction: Verified returns are stored under your account until we receive further instructions.
This process ensures complete visibility and accountability, reducing guesswork and improving efficiency for your team. As a Canadian 3PL partner, we offer the benefit of localized expertise, fast processing, and compliance with both marketplace and government standards.
For US-based and global businesses, working with a Canadian order fulfillment center like Premier Distribution Group provides a competitive edge. Rather than managing returns across borders with added duties, taxes, and shipping times, your products are received and processed locally. This enhances the customers’ return experience, shortens timelines, and lowers costs.
Our clients choose us for our responsive support, real-time inventory systems, and scalable infrastructure. Whether you’re processing 50 returns a month or 5,000, our systems and staff adapt to your business. We act as an extension of your operation and handle products with care, ensuring your brand is protected at every step of the way.
By centralizing your Canadian returns at Premier Distribution Group, you benefit from a single point of contact, efficient communication, and a professional process built to match the needs of international businesses. We help reduce complexity and compliance.
Returns are inevitable. With Premier Distribution Group, you gain a strategic Canadian logistics partner who can handle returns from across Canada and seamlessly coordinate with your U.S. or international operations.
If you’re looking for a reliable, experienced, and scalable 3PL provider in Stratford, Canada to manage your returns and order fulfillment operations, we are here for you.
Returns are a part of our process.
At Premier Distribution Group, returns are not an afterthought, they’re an integral part of the warehousing and logistics services we provide. By outsourcing your Canadian returns to us, you’re not just choosing a warehouse; you’re selecting a strategic partner.
Let us take the stress out of reverse logistics so you can focus on growing your business.
Get In Touch
Location
603 Romeo St. S.
Stratford, ON N5A 6S5
Premier Distribution Group
Stratford, Ontario, Canada